Frequently Asked Questions

  • We create small‑batch, all‑natural cocktail infusion kits, bath milks/soaks, and stovetop simmer packs. Everything is handcrafted with real ingredients—no artificial flavors, dyes, or preservatives.

  • Yes. We use whole fruits, herbs, spices, botanicals, and mineral-rich ingredients. No additives, no synthetic fragrances, and no hidden fillers.

  • We are based out of Franklin, Indiana and provide shipping AND local pick-up. We also attend various craft shows and markets throughout the year. To see our upcoming events, please visit the ‘Upcoming Events’ tab in the top right-hand corner.

General

  • Add the recommended amount to warm running water, swirl to dissolve, and soak for 20–30 minutes.

    Some blends may differ and include disposable tea bags or muslin bags depending on individual ingredients. Refer to the instructions on your product for best results!

  • We use gentle, natural ingredients, but everyone’s skin is different. If you have sensitivities, check the ingredient list or patch‑test before use.

  • We use essential oils and botanicals only—no synthetic fragrances.

Bath Milks & Soaks

  • A simmer pack is a blend of dried fruits, herbs, and spices designed to gently heat on the stovetop, crockpot, warming center, or candle warmer to make your home smell warm and inviting.

  • Add the contents to a pot with water, bring to a low simmer, and enjoy the aroma. Add more water as needed.

    Each pack has individual instructions printed on the label as well for easy reference!

  • One pack can be simmered for several hours. You can often reuse it over 1–2 days if stored in the refrigerator between uses.

  • No — they’re for fragrance only. While all ingredients are all-natural and often edible on their own, our unique belnds often contain essential oils, pine cones, and other ingredients that are not food safe.

Simmer Packs

  • These blends are brand‑new, and we’re still in the testing phase—experimenting with recipes, refining flavor profiles, and gathering feedback at local markets and events. We expect to have our full line available for online purchase by Spring 2026.

  • Pour your spirit of choice over the infusion ingredients, seal the jar, and let it steep for the recommended time (follow individual instructions on jar) (usually 2–5 days). Strain, serve, and enjoy.

    PRO TIP: Each of our infusions can be enjoyed as a mocktail as well! Feel free to be creative with your recipe :)

  • Unopened kits last up to 6 months. Once infused, the alcohol preserves the mixture for several weeks when stored in a cool, dark place.

  • You may get a second, lighter infusion depending on the blend, but the first round will always be the most flavorful.escription

CockTail Infusions

  • Yes. We can create custom flavors, labels, or gift sets for events, weddings, and corporate gifting.

    Contact us directly with your request for pricing and availability.

  • Yes. We offer a variety of seasonal gift‑packaging options, and we’re happy to accommodate custom requests for special occasions, events, or curated sets.

  • Yes, we welcome all wholesale and vendor inquiries. If you're interested in carrying Crisp & Simmer Co. products, email us directly at crispandsimmerco@gmail.com for details, pricing, and availability.

Custom Orders + Wholesale/Vendor Requests

  • Orders typically ship within a few business days. Delivery times vary based on location and carrier, but we always package products carefully to protect freshness and quality.

  • Because our products are consumable and handcrafted in small batches, we’re not able to accept returns or exchanges. If something arrives damaged, incorrect, or not up to our standards, reach out and we’ll make it right.

  • Email us with your order details and a photo of the issue. We’ll take care of you quickly.

  • We want every experience with Crisp & Simmer Co. to feel special. If you have any concerns, questions, or feedback, contact us directly at crispandsimmerco@gmail.com and we’ll respond as soon as possible.m description

shipping, returns & Concerns

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